All events & webinars Webinar

Empowering Sales Teams with Modern Collaboration

12 Nov 2020 13:00–13:30 UTC+01:00 14:00-14:30 (EET, Finland), Online

Boost productivity and new ways of working

Smooth and effortless collaboration is becoming one of the key drivers behind business success. Efficient cooperation helps organizations gain multiple benefits such as streamline business processes, limit errors and organizational bottlenecks.

In our third Nordic Sales Transformation on-demand webinar, our professionals will show concrete examples of boosting the sales organization's collaboration with the help of Power Apps, Microsoft Dynamics 365 Sales and Microsoft Teams.

Our professionals will cover for example the following topics:

  • What is Power Apps Portals and how the sales team can engage customers and partners with the solution
  • How you can create logic through business processes and guide teams to enter data consistently
  • How to best organize responsibilities and deadlines with tasks in Microsoft Teams
  • How to use approvals within Microsoft Teams

The on-demand webinar will help you improve your sales organization's collaboration with the help of automation.

Webinar recording date and time: On 12th of November 13-13:30 CET (Sweden) | 14-14:30 EET (Finland)

Minna Kannas

Consultant, Innofactor Finland

Minna likes to solve problems and translate business needs into software solutions. Team player. Microsoft Certified Sales Functional Consultant and Dynamics 365 + Power Platform Solution Architect Expert.

Jussi-Pekka Luoma

Senior Consultant, Innofactor Finland

Jussi-Pekka has been pursuing customer satisfaction successfully for 10 years with Microsoft Dynamics solutions. Jussi-Pekka is a customer-oriented Dynamics 365 and Power Platform expert.

Matti Paukkonen

Modern Work Architect, Office Apps & Services MVP

Matti has been working with Microsoft collaboration and teamwork solutions, like Microsoft Teams and SharePoint, for over 10 years. Matti helps organizations to get benefits out of Microsoft 365 cloud ecosystem and increase productivity of their daily work. Matti has also been awarded with Microsoft Most Valuable Professional (MVP) award in 2020.


The on-demand webinar is intended for decision makers within the business or digitalization domain and whom have a stake within optimizing the company's sales capabilities and driving growth with the help of digital investments.

Digitalization is both forcing and enabling service-selling B2B companies to revise the business model in order to secure growth, profitability, and sustainability. Such topics may include;

  • Productivity and automation – The opportunity of reducing inefficient resource usage by decreasing manual and time-consuming work.
  • Efficiency – The opportunity of aligning relevant offerings with the right target markets and supporting how we navigate through the opportunities that emerge.
  • Decision-making – The opportunity of moving towards a more data driven decision-making and how we empower acting on these insights tactically as well as strategically.
  • Engagement – The opportunity of assessing how our business capabilities can be redistributed not only within single business functions but within our whole organization and even self-serviced directly by our customers.

Watch our on-demand webinar to learn

  • How traditional sales is challenged and also how it's presented with great opportunities
  • Why we shift the reasoning from sales function to sales capability
  • How we can apply Microsoft's digital enablers to gradually and systematically improve our sales capability throughout the whole organization.

In the webinar I will challenge you to dissect 'Sales capability' as a concept and reassess how we can evolve it further through the use of everyday tools.

Support your sales organization by enabling data-driven business

In today's world it is important for businesses to consider what it means to be relevant on their current market today. Digital tools are becoming more crucial to businesses and instead of only supporting, they are driving the business change.

In this on-demand webinar, we will give you ideas on how to transform your sales organization by bringing valuable insights directly to the end user and this way gain a better understanding of where to focus work. In the end of our session, you will comprehend what it means to move away from quarterly-based reviews on data to bringing the data to the actual end-user.

Our Nordic team will cover for example the following topics:

  • Is the data in your CRM up-to date?
  • Do you have data and dashboards as basis for Data Driven Sales?
  • Are you using internal data to support sales decision making? What about external and big data?
  • Have you considered using Machine Learning & AI to boost the sales cycle?

Our professionals will introduce these topics to help you improve and develop your organization's sales transformation.

Webinar recording date and time: On 27th of October 13-13.30 CET (Sweden) | 14-14.30 EET (Finland)

Strengthen the customer experience by bringing sales and marketing together

The role of the sales department continues to be challenged with a market development where the demand for self-service and the customer's evaluation of the offer continues to become increasingly digital.

In our fourth Nordic on-demand webinar on the theme 'sales transformation', we will take a closer look at how Dynamics 365 Marketing helps bring together marketing and sales capabilities for the sole purpose of offering a relevant and attractive customer experience.

Our professionals will cover for example the following topics

  • Personalize the customer experience and attract the right potential customers
  • Get started easily with AI-driven lead-scoring to prioritize the right business
  • Create a unified view of the market and sell over potential customers
  • Let the business grow and influence existing customer relationships

The on-demand webinar aims to increase understanding of how D365 Marketing can bring the marketing and sales departments together and ultimately strengthen the customer experience.

Webinar recording date and time: 15th of December 13:00-13:45 CET (Sweden, Norway, Denmark) | 14:00-14:45 EET (Finland)

Webinar speakers: Ola Penneryd & Anders Steen